BetsFans Poker FAQ
Answers to the questions players ask most about BetsFans Poker: how to start playing free poker online, how virtual chips work, Sit & Go tournaments, house bots, fair dealing and your account. Can't find yours? Write to [email protected].
Getting started
Is BetsFans Poker free?
Yes. BetsFans Poker is free to play: you get welcome chips when you start and a daily bonus to claim. Extra chip packages are optional in-app purchases — you never need one to play.
Do I need an account to play?
No. Open the site and you can sit at a table as a guest straight away. Create a free account with your phone number or with Google, Facebook or Apple to keep your chips, friends and progress on every device.
Where can I play?
In any modern browser on a computer, tablet or phone at www.betsfans-poker.app, in our Android app on Google Play, inside Telegram as a Mini App, and on CrazyGames. An iPhone app is on its way.
Who can play?
BetsFans Poker is for adults aged 18 and over. It is a social game for entertainment; see our Terms of Service for the full rules.
Chips
Are BetsFans Poker chips worth money?
No. Chips are virtual: they have no cash value, can never be withdrawn or exchanged for money or anything of value, and cannot be sold or transferred to another player. There is no real-money gambling on BetsFans Poker.
How do I get more chips?
Claim your daily bonus, use the coupons that come with daily rewards, or buy an optional chip package in the cashier. Chips you win at the tables are yours to keep playing with.
What happens if I run out of chips?
Come back for your daily bonus, or top up in the cashier if you'd like to keep playing straight away. Your account, friends and progress are never affected by your balance.
Playing poker
Which poker games can I play?
Texas Hold'em and Omaha cash tables at a range of stakes, plus Sit & Go tournaments. You can open several tables at once and switch between them.
What is a Sit & Go?
A single-table tournament that starts as soon as the seats are filled. Everyone pays the same buy-in in chips and starts with the same stack; players are knocked out until one is left, and the top places share the chips in the pool by the split shown before you register. Sit & Gos are for registered accounts.
Can I play poker with my friends?
Yes. Add friends by username, see when they are at a table and join them, or share an invite link. You can also create or join a club to play with the same group regularly.
Can I see the hands I played?
Yes. Your hand history keeps every hand you played for 30 days, and you can replay each one step by step.
Fair play and bots
Is the deal fair?
Yes, and you can check it. Each deck is shuffled from a secret 256-bit seed, and a cryptographic commitment to every card is published when the hand is dealt. When the hand ends, your browser verifies the cards you saw against that commitment. The game runs on our servers, so no player can change a card from their side.
Are there bots at the tables?
Yes. House bots keep games running at every hour, and every bot is labelled BOT at its seat. A bot sees only what any player in its seat would see — never another player's hidden cards — and it never knows how the deck will fall.
Can I let an AI play for me?
Yes. With Your AI player you connect your own AI — Claude, ChatGPT, Grok or another provider from our list — with your own API key, and send it to a table or a Sit & Go to play your seat with your chips. It is labelled BOT while it plays and sees only what your seat would show.
What are the chat rules?
Be respectful, keep it about the game and never share personal information. You can block any player from their chat line. Our Chat Policy has the full rules and explains how to report someone.
Your account
I forgot my password. What do I do?
On the login page choose Forgot password and we will text a code to your phone number so you can set a new one. If you sign in with Google, Facebook or Apple, there is no password to reset.
Can I merge two accounts?
Yes. From your profile you can merge a second account into the one you keep, once you prove both are yours. Its chips, friends, clubs and progress move across and the other account is closed.
How do I delete my account?
You can delete your account and its data at any time; follow these instructions.
How do I contact BetsFans Poker?
Signed-in players can send Feedback from the menu. Anyone can write to [email protected].